Front Desk Representative - Customer Service & Administrative Support

Join Prime Restore as a Front Desk Representative in the vibrant heart of Bali! This is your opportunity to be the welcoming face of our company, delivering exceptional customer service while supporting our administrative operations. Based in Canggu, you'll be at the center of our bustling office, greeting guests, handling inquiries, and ensuring a seamless experience for our clients.

At Prime Restore, we pride ourselves on our commitment to excellence and customer satisfaction. As a Front Desk Representative, you'll play a crucial role in maintaining our reputation for professionalism and warmth. You'll be using our in-house CRM system, Salesforce, to manage customer interactions, and our office management software, Microsoft Office 365, for daily administrative tasks.

📋 Tanggung Jawab Pekerjaan

• Greet and assist guests and visitors with a friendly and professional demeanor.
• Handle customer inquiries and complaints, ensuring prompt and effective resolution.
• Manage and maintain our reception area, ensuring it is clean and organized at all times.
• Support administrative tasks such as scheduling appointments, managing calendars, and preparing reports.
• Assist with office logistics, including managing supplies and coordinating with vendors.
• Provide general administrative support to the team, as needed.
• Maintain confidentiality and discretion in all dealings with clients and staff.
• Contribute to a positive and productive work environment.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in customer service or administrative support roles.
• Proven ability to deliver exceptional customer service with a smile.
• Strong organizational skills with the ability to manage multiple tasks and priorities.
• Excellent written and verbal communication skills in English and Bahasa Indonesia.
• Proficiency in using Microsoft Office 365 and Salesforce.
• Attention to detail with a focus on accuracy and efficiency.
• Ability to work well under pressure and meet tight deadlines.
• Flexible and adaptable to a dynamic work environment.

🛠️ Keahlian

Lowongan Terkait